Issue with personalized LOV not refreshing immediately

Hi All,

I applied a forms personalization on the Ship-To Contact LOV within the Quick Sales Order form. This personalization creates a filter so that only contacts that have a phone number will show in the LOV.

The issue we are having is that occasionally a newly created contact WITHOUT a phone number will show in the LOV for a brief period of time (perhaps 10-15 minutes). This is not consistent. Sometimes a newly created contact without a phone number never shows in the LOV.

Running the SQL query that I'm using for the personalization directly from SQL Developer NEVER shows a contact without a phone number.