Channel Revenue Management - EBS (MOSC)

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Duplicate claims referencing same invoice

edited Apr 12, 2017 5:01AM in Channel Revenue Management - EBS (MOSC) 1 commentAnswered

We have a scenario where there are 2 claims created with exact same amount referencing same invoice number. Receipt application only shows 1 claim hence there is a claim hanging with status OPEN where we cannot do any activity. Has anyone faced this same issue?

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