Acme Packet (MOSC)

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3820 Admin Password Recovery

edited Jul 30, 2018 10:36AM in Acme Packet (MOSC) 5 commentsAnswered

Have 3820 with ECX 6.4.0.  Going thru security audit I changed the admin password I thought successfully.  I logged out but couldn't log back in with old or new password.  I did not set to 15 characters so not sure if that is my problem with the new password. 

Looking for any ideas if that is my problem and if a way to enter fewer than 15 characters.

Otherwise looking for process to recover admin password.

Thanks

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