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Horrible Experience !

edited Apr 18, 2017 5:01AM in Using the My Oracle Support Portal (MOSC) 6 commentsAnswered

SR 3-14546061321

I had the most horrible experience with Oracle Support. I opened an SR with severity 1 and provided numerous screen shots and complete information. I received no support at all, after 4 days of waiting for help from Oracle support, I was able to resolve that issue myself.

Oracle charges so much money to its customers for so called " support " but provides horrible or no support at all.

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