Can a RI be converted to a RU - Help with Cash Application
Hello,
Question: received payment in the amount that should have been applied to customer # 1.
It was applied to customer #2 in error.
This has created a -RI that needs to be applied to invoice.
Not sure how to do that since this is not recorded as unapplied cash RU.
Can a -RI be converted to a RU?
Thank You,
Debbie