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Why hasn't my service request been re-opened as discussed?

edited Apr 27, 2017 9:59AM in Using the My Oracle Support Portal (MOSC) 5 commentsAnswered ✓

Why hasn't my service request been re-opened as discussed?

I had some setup to do in regards to a problem replication and I was assured that I would have the ability to reopen the SR to work with the previous consultant. I have had the request in for over 24 hours and no action has been taken.

Scott

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