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Issue with SSR_RS_CAND_HDR - SSR_RS_CANDIT_NBR when application changes from research tracking enabl

edited Sep 26, 2017 5:02AM in Campus Solutions - PSFT (MOSC) 1 commentAnswered

Has any other institution experienced issues when an admissions application changes their program/plan from one that is enabled for research management to one that is not?

We are getting either two errors on save or one:

Error 1:

Data being added conflicts with existing data. (18,2)

When adding a new item to the database, the system found a conflicting item already exists.

This problem can happen if another user has entered similar information at the same time as you.  Note the changes you have made, cancel the page, then retry your changes.

If the problem persists, it may be because of an application or other programming error and should be reported to technical support staff.

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