Teleservice - EBS (MOSC)

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Service Request number always increments by 2

edited May 2, 2017 6:59AM in Teleservice - EBS (MOSC) 4 commentsAnswered ✓

Hi All,

In Field Service 12.1.3 instance, we are observing that Service Request Number increments by 2. So if a new request is created after 134200 the new number is 134202.

What is the setup to change the increment to 1 instead of 2.

Thanks,

Priyatabh Sharma

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