Receivables - EBS (MOSC)

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Receipt Reversal Error (R12.1.3)

edited May 26, 2017 10:09AM in Receivables - EBS (MOSC) 2 commentsAnswered

HI All,

In PROD a Receipt was reversed.

Previously, the receipt was applied against two invoices and a balance was sitting on account.

After the receipt was reversed, the two invoices should have re-opened.

Instead they remain closed. Looking at the invoice history shows the receipt application was reversed.

On doing the reversal in UAT instance, both invoices reversed without any issues and the invoices were re-opened.

Please let me know what could be the issue here, how can I debug this issue.

Thanks in advance

Best Regards

Anir

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