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What is the encoding setting in CRMOD? Is it UTF-8, UTF-16, etc. Is the encoding setting the same in

edited May 8, 2017 5:00AM in CRM On Demand - Administration (MOSC) 1 commentAnswered

What is the encoding setting in CRMOD? Is it UTF-8, UTF-16, etc. Is the encoding setting the same in Staging and Production? I think it is but I want to be sure. The reason why I am asking is that we are integrating CRMOD with Oracle E-Business Suite and the required setting is UTF-8. Do you have any information on this

As an administrator, I encountered UTF-8 as the value we select when we import data to CRMOD and also in the company profile as a checkbox to allow Unicode characters in email fields.

If I change the encoding setting to UTF-8, will this have any adverse effects to the CRMOD functionalities?

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