Disk Storage 2000, 3000, 6000 RAID Arrays & JBODs (MOSC)

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After replacement disk is in Incompatible state in 6540 stoarge.

edited Apr 28, 2017 5:00AM in Disk Storage 2000, 3000, 6000 RAID Arrays & JBODs (MOSC) 4 commentsAnswered

HI Team,

we are having 6540 storage and we have found that one disk is failed. After replacement we are getting an error of incompatible disk, we have tried with two disks but issue was same. As of now storage firmware is 07.84.44.10 and it is manage by 6.4.1.5 CAM. we have suggested customer to upgrade the CAM version as per compatibility matrix. But customer want confirmation if CAM up-gradation will resolve this issue or not or we have to replace with the compatible disk only.

Also share any good document on disk firmware compatibility.

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Replaced disk status:-

  1. Tray.04.Drive.08

      Drive port: 1, Channel: 6, ID: 7

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