Benefits Administration Eligibility not changing to ACT
We use the Benefits Administration (BA) module within JDE 9.2. Prior to 9.2 when an employee was enrolled in BA, and they were eligible first of the month following 3 months of service JDE would flag the employee as INE but once the employee became eligible, the date would be populated in the BA screen and then there is a scheduler that would run and we would see the employee as Eligible and we would run the report in update mode, moving their DBA's to the EE DBA Instruction screen.
Now, in 9.2 the employee is remaining INE even after they are eligible. Is this a bug? Did something change in 9.2 related to how BA eligibility works?