OZF : Earned Amount is greater than Utilized Amount >> Issue during reconciliation(R12.1.3)

Hello All,

I am facing issue during reconciliation because for my offer "Earned Amount" is greater than "Utilized Amount".

Consider Below Details :

1) Step 1 :

Offer Duration : 1-Feb-2017 to 31-MAR-2017.

Order Ship Date : 1-Feb-2017 to 31-MAR-2017.

For this duration, offer accrued some amount against the order placed depending on discount rules.

For example, Offer Utilized Amount : 1000 and at same time offer Earned Amount = 1000.

2) Step 2:

Created RMA where

a. 1st utilization : offer accrued -100 amount by FAE

b. 2nd utilization : at the same time, utilization of another -100 amount is created in OFU table by "Backdated Offer Adjustment" program.

---> Here only one record, is posted to GL another record is not posted to GL(but GL_POSTED_FLAG is Y)