Accounts Details Screen (ARXCWMAI) Shows Closed Receipts

When viewing the Account Details screen for the Customer you will see a receipt appearing twice, the receipt appears in an open status and again as a closed receipt which is the correct status.   The receipt was first interfaced then matched.   If you clear the receipt and then go back to the Account Details screen, the receipt will only appear once in a closed status. 

Oracle DOC ID 463094.1 suggest setting the "AR: Include Receipts at Risk in Customer Balance" value to "NO".  However, when you interface Direct Debit receipt transactions, they don't show up on the Account Details screen, prior to being cleared, unless the profile options is set to "YES".  Without seeing the direct debit receipts the customer balance on the Account Details screen would not show the correct value until the receipts were cleared.  It is not practical to have to clear receipts every time a direct debit interface is run so that they will be displayed correctly on the Account Details screen.