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IO Error: Connection reset

edited May 11, 2017 7:30AM in BI Publisher (MOSC) 3 commentsAnswered ✓

Hi experts,

Publisher: 11.1.1.7

One of our reports was stuck for almost 1 hour. After log investigation it was found to error in BIP with below message.
It seems BIP could not connect to BRM DB.

This report is used to generate invoice pdf documents and store the instance of the invoice documents in the Oracle BI Publisher Scheduler database.

AdminServer.log:
java.sql.SQLRecoverableException: IO Error: Connection reset
  at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:505)
  at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:678)
  at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:234)
  at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:34)

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