Receivables - EBS (MOSC)

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Credit Card refunds against a closed credit card or inactive credit card.

edited Jul 3, 2017 5:00AM in Receivables - EBS (MOSC) 2 commentsAnswered

Hello,

We have a scenario where the customer calls for credit cards refunds against a deposit and the refunds should be made on a different credit card or debit card as the card card which was used on the original receipt was inactive or closed  6 months back and the card is no longer in use. how can we address this in Oracle AR/AP.

Appreciate if you can provide some inputs or workaround against this process.

Thank you in advance.

Rao

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