I cannot Void a Payment
Hi Everyone,
Hoping someone can help me with this.
Issue: I cannot void a Payment.
Payment details:
1. Negotiable
2. Accounted status
Invoice Details:
1. Prepayment Invoice
2. status - Available and fully accounted
3. Never been applied to any invoice
Please note that the invoice and payment has been made prior years before and an recent adjustment has been made to the invoice.
Adjustment made was that the original invoice line was discarded and a new line was created dated currently for the same amount.
Best regards,