Financial - JDE1 (MOSC)

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Is there a way to have a user "reset" the date from which an invoice is aged thus ensure that the in

edited Jul 7, 2017 10:20AM in Financial - JDE1 (MOSC) 3 commentsAnswered

I have already searched the knowledge base and read all the FAQs.  We are using the A/R module of JDE EnterpriseOne 9.1 and tool set 9.2.

We have a had a number of situations where an invoice as been generated but for whatever reasons (e.g. we have wrong address) does not reach the customer and we only find out after 45 days when we have generated and sent a delinquency notice.  Our collecitons group wants there to be a way that we can essentially "reset" or "restart" the aging process from a new date input by a manager who has vetted the new date.

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