Payables Invoice approvals using AME
Hi,
We are on R12.2.4 and use AME for invoice approvals.
Our Payables team has force approved some invoices. so the invoices are in approved status now.
However the approvers are receiving approval notifications for these approved invoices.
We have reminder and escalation notifications too. So we are still receiving reminders and escalation notifications too.
What might have happened here ?
How to troubleshoot these issues ?
How to prevent these issues in future ?
thx,