Order Management - EBS (MOSC)

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Receiving Transaction Processor shows the error - Your change invalidates the Customer Item Number o

edited Jun 20, 2017 5:00AM in Order Management - EBS (MOSC) 2 commentsAnswered

When we try to process a receipt for a dropship org, the receiving transaction processor throws the below error

Message :Your change invalidates the Customer Item Number on the Line.

[31-MAY-17 14:55:26] INV_TRX_MGR: **Fails in OE_DROP_SHIPMENT :

[31-MAY-17 14:55:26] INV_TRX_MGR: **Ex: Fails in OE_DROP_SHIPMENT

I went through Metalink and I have verified the customer part numbers and cross references. They seem to be okay - that is, we only have one customer part number for the internal part number.

So please advise what else could be wrong here and how to process this receiving transaction.

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