Uploading MFS Laptop client Files

I'm posting this here because it is the most applicable area. If Oracle Support is going to ask us to upload mobile client folder for a particular SR, why don't they fix the problem that is now preventing us from doing so. As a result we now have to get the email address of the support tech and then send them a link where they can download the client files. We have this capability however, some companies may not. This used to work until Oracle decided to prevent the upload of even zip files if they contain exe files.