Install Base and Asset Tracking - EBS (MOSC)

MOSC Banner

Cancelled Order Line (non-inv Model item) creating an IB record

edited Jun 10, 2017 5:00AM in Install Base and Asset Tracking - EBS (MOSC) 2 commentsAnswered

Hi Friends,

I am facing strange issue in IB.  Installed Base Item instance is getting created for cancelled order lines (non-inventory Model item/PTO). I cannot exactly say that, line has cancelled in sales order but updated the quantity. Below is the exact issue information of the issue.

We have Model Item, which has multiple components in it (BOM) and it is non -inventory item with Service contracts and IB enabled.

1. We have entered an order Lines with quantity 3 of the Model item

2. Referred a Service Item to Model item line 1.

3. Booked the Order

4. Due to some reason, updated the quantity 3 to 2 ( We did not split the order line, we directly updated the quantity from 3 to 2, as this is a standard process which business is following from very long time)

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center