Field Service - EBS (MOSC)

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Requirement to send Advanced Scheduler output to third party tool as input

edited Jun 21, 2017 5:00AM in Field Service - EBS (MOSC) 1 commentAnswered

Hi

We are implementing Oracle Field Service R12.1.3.

The requirement is to send Advanced Scheduler output(Open Slots) to a third party tool as input.

The process is we will be sending as an input to autonomous process  -> SR, Customer, Task and Item/Item category based on API and resource skills (availability and expertise) based on these Advanced Scheduler will give the Open slots available, which should be sent to Third party tool as an input.

It is possible to extract the output from Advanced Scheduler...what are the different programs or processes it runs.

Thanks!

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