Issue with commitasap

Hello,

We have been experiencing issues with commitasap on only 1 workbook in the MFP domain (RPAS v16). It seems to work fine on one environment but not on the others which suggests that it may be an environmental issue.

Once the user clicks on the Commit button, the commit status goes to Pending. The log reports this error:

<D > TrackFiles::closeAllOpenFiles Closing files:

<D >   <domain>/commitAsapQueue/rpasServer.lck

<D >

<D >

<D > ProcessMonitor0000::registerMonitor(rpasWorkbookServer[1])

<D > ChildProcess::registerMonitor(rpasWorkbookServer[1], 38019)

<D >

<D > ProcessMonitor0001::registerMonitor(rpasWorkbookServer[1])

<D > ChildProcess::registerMonitor(rpasWorkbookServer[1], 38019)

<D >

<D > ProcessMonitor0000::unregisterMonitor()

<D > ChildProcess::unregisterMonitor(rpasWorkbookServer[1])

<D > ProcessMonitor0000::~ProcessMonitor()

<D >

<B > Dispatcher::getDispatchableWorkbooks();