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Payables and Cash Management - EBS (MOSC)

This message wasn't delivered to anyone because it's too large

Jun 5, 2017 9:23AM edited Jun 27, 2017 2:54PM in Payables and Cash Management - EBS (MOSC) 4 commentsAnswered

The workflow notification that go out to the approvers when a expense report is submitted is not being delivered to the approver.

The message reads: This message wasn't delivered to anyone because it's too large. The limit is 15 MB. This message is 19 MB.

Instead these notifications are being sent every 2 minutes to the same mailbox but is coming back to us as undeliverable.

Is the message due to the mailbox size of the user or is there a configuration on the application side that we need to extend?

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