Siebel Open UI, Tools, Scripting and EAI (MOSC)

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Account Sales-ID does not always display Primary Position

edited Jun 13, 2017 9:23AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 6 commentsAnswered ✓

Hi,

We currently have the following problem:

We have a standard 'Sales-ID' MVG field on our Account Applet that stores the information which Positions are assigned to the Account

On our Applet view, we have 3 modes

"My Accounts"                           has visibility 'Sales Rep'

"My Team's Accounts"               has visibility 'Manager'

"All Accounts"                            has visibility 'Organisation'

The Multivalue Link used has [Use Primary Join] = 'Y'

Actual behavior:

When user views "All Accounts", the MVG field behaves as expected and displays the Primary value.

When user views "My Team's Accounts", the MVG field behaves as expected and displays the Primary value.

When user views "My Accounts", the MVG field displays the Position of the currently logged in user and not the Primary value.

Tagged:

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