UnReconciled receipt exist with cleared status

Hi,

During the bank reconciliation process we have come across a receipt which appears in transaction available to reconciliation report.

When I check the receipt, followings points were examined.

- Receipt has been reconciled already

- The status of the respective bank statement line is "Reconciled"

- User has reversed the receipt after performing the bank reconciliation

Kindly advice how to address this issue and perform the bank reconciliation

Regards

Dilan