Record in Use by Auto Receipts - Updates the Receipt Status field (ASTA) on the Receipts Header (F03
Hello.
We are using the SmartCommerce credit card payment application installed within our E1 environment. We have recently been experiencing issues where we had to process refunds to customers prior to having the corresponding detail in the AR record to apply against. As such, when these payments run through the standard JDE auto cash application programs, these refunds create UC records in AR for positive values (debit AR/credit cash); however, they seem to be posting with the ASTA receipt status field flagged as 1. Once the corresponding detail comes through to spread against, we are unable to apply this UC record.