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Old Support Identifier Cases and History

edited Aug 18, 2017 5:04AM in Using the My Oracle Support Portal (MOSC) 3 commentsAnswered

We recently redid our contract and received a new support identifier for the new contract and are starting to use that.

The question is what happens to the existing cases and all of the history under the old support identifier. Will we still be able to see everything and will the cases remain open?

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