Interface ID not available in Consolidate Assets search

A user attempted to consolidate a few assets, but does not have access to change the QTY.  She backed out of the consolidation pages and submitted a ticket to gain the appropriate access.  Now we can no longer search for the Interface ID using the Consolidate Assets search page.  We can search the Interface ID using the Unitize Assets search page.  I have verified that it has not been ran through the Transloader and the Load_Status on the Interface tables is still set to NEW.