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File does not begin with '%PDF-'. error in BI Publisher 11

edited Jun 25, 2017 5:00AM in BI Publisher (MOSC) 16 commentsAnswered

I have reports using BI Publisher that get generated by passing parameters through Oracle ApEx. Recently we upgraded from BI Publisher 10 to 11. Now when we run these reports, we get an error  File does not begin with '%PDF-'. I followed the instructions provided from this link https://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html  but we continue to get the error message. Are there any other solutions to this error? Thank you.

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