Serial numbers in transaction serial number window not matching with primary qty in material transac

Hello,

Came across an observation where a  user did a subinventory transfer for 4 serial number units . When the user checks the  material transaction form. See that primary quantity field shows 4. When user click on the lot/serial button , user see only one serial number in transaction serial number form. In the transacted and primary qty field value is shown as 4. But in the serial number section shows  only one serial number

When a different user access the material transaction form and view the same transaction. See primary qty as 4. Clicking on lot/serial button , user see all the 4 serial numbers in transaction serial number form with  transacted and primary qty as 4.