R12 'Approval List could not be generated' within iProcurement when submitting purchase requistion

Hi Guys,

A user is submitting a purchase requisition within iProc and when navigating through to the approvals stage at checkout we get 'you do not have the authority to approve this requisition. Select the Manage Approvals button to add at least one approver before you proceed to the next step.'

And then within the approvals area of the screen where we would expect there to be an approval added automatically we get the message 'Approval List could not be generated'.

NB - we are not using AME.

We are expecting this to go to a specific user which has just been assigned a new approval group which has exactly the same cost code and has enough approval limit (amount £).