Enterprise Service Automation (ESA) - PSFT (MOSC)

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Expense not routing to PostPay auditor on some situations.

edited Jun 21, 2017 12:23PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 comments

The Expense is not routing to Post Pay auditor for approval on some situations. As per Refinement template we have configured if expense line is duplicate then it should go to Post Pay auditor for approval after Payment is done. The DUPLICATES_EXIST flag field is updated as ‘Y’ in both EX_SHEET_HDR and EX_SHEET_LINE tables when we have duplicate expense line but routing is not happening for some situations.

Did anyone face this?

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