Distribution - JDE1 (MOSC)

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RMA Setup for Different RMA Types

edited Jun 23, 2017 1:09PM in Distribution - JDE1 (MOSC) 5 commentsAnswered

In our world, we use various order types for various branch plants.  In the RMA process, I have, for example, an SO that I am generating an RMA CR (Credit/Return) for customer 123, Branch 200 it pulls in the versions SO/PO versions from the RMA Defaults, which will work for this scenario.

However, lets say the same customer and same plant placed an SR Order and I need to issue an RMA, (lets say this RMA, because the original order is a different order type), needs to create an XR (Credit Order) and UR (Return), even though I have the processing options for P40051 to pull in the different version, it will still generate the SO/PO versions that are in the RMA Defaults for this branch, how can I make it use the different version?

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