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How to see the file attachments in a closed SR - Last activity by Oracle Support "All Files for SR X

edited Jul 25, 2017 3:47AM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered

Team,
   Noticed, in one of the recently closed SR, the last activity from Oracle Support is "All Files for SR 3-XXXXXXX are Successfully Deleted." 

  As part of the SR, a data fix script was provided by Oracle.
   Currently, I am reviewing through the SR, to get more information and i could not find any of the attachments related to this SR.

  Is it common to get all the attachments deleted from a closed SR? If yes, what are the easiest option available to see those attachment?
  
Thanks,

Natarajasuthan K,

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