Benefit Analyzer

Hello all -

Hoping someone can help me.

I had our DBA group load the Benefit Analyzer as a Concurrent request.

I ran the Analyzer in a test instance.

Upon completion of the process, I clicked on the View Output button.

I then open a new IE page and see the following message...

It's been running for 24 hours.

That doesn't seem normal to me.

I've tried following the steps mentioned in previous questions and still can't find the output file.

What am I doing wrong?

Thanks,

Laura