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ETP Payment Summary does not include a credit ETP Payment amount
Our client process a negative ETP transaction (after an ETP was overpaid on termination.
the initial payment for ETP was $850, 2 weeks 'AFTER' the termination date a secondary quickpay process occurred, for an ETP value of ($450).
the reconciled figure for ETP is $400, however the EFY Payment Summary for ETP reads $850.
Is there a reason why the payment summary is not picking up the credited value in its final totals?
Is it due to the ETP being processed as a credit at all (If we had been consulted our advice would have been to amend the initial transaction and allow a retropay process to occur).