Payables and Cash Management - EBS (MOSC)

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.msg file opens as .jsp file and shows blank

edited Nov 9, 2017 2:31AM in Payables and Cash Management - EBS (MOSC) 3 commentsAnswered

Hi,

One of the users on windows 10 have received an Oracle expenses approval notification in the email. The attachment in the email shows as .msg type but when the user tries to save it or open it it gets saved as .JSP and shows nothing. this is happening for notification emails from Oracle only, msg attachments sent by users manually are getting opened and saved without issues. Kindly let me know if anyone of you faced a similar issue and can help with a solution.

Thank you.

Farhan

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