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Smartview 11.1.2.5.700 Excel Issue

edited Sep 14, 2018 12:09AM in Hyperion Financial Reporting Products (MOSC) 19 commentsAnswered ✓

Hi Team,

We are seeing a weird issue where in when we refresh the smartview sheet , the excel goes black for sometime and then comes back with the results. We are seeing this issue with only Windows 8.1 or Windows 10. We are unable to reproduce the issue with Windows 7. With Windows 7, the screen does go not responding but no blackscreen for few second and then comes back with the results.

Smartview == 11.1.2.5.700

Excel == 2016 (32 Bit/ 64 bit)

OS =  Windows 8.1 or Windows 10 (64 bit)

All users.

All the below actions has been taken with no luck

1.https://docs.oracle.com/applications/smartview/610/SVINN/disable_window_transitions_disablewindowtransitionsonaddintaskp…

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