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ora-1017 when converting from snapshot standby to physical standby

12.1.0.2 4-node RAC on primary and standby

I used EM13c to create a Data Guard environment.  That resulted in a single instance standby database.  I used EM13c to convert to RAC.  I discovered i still had to manually add listener.ora entries for convert to work but for some reason i have to issue "convert to physical standby" twice before success.  syntax below.  i have confirmed password file is the same on standby environment as primary.  i'm not real sure where to look next for the problem or if this is expected behavior.  i do see 1017 messages in the alert log but i'm unsure how to determine

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