Using the My Oracle Support Portal (MOSC)

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On Support Identifiers, Do you know about your duties and responsabilities?

in Using the My Oracle Support Portal (MOSC) Question

When your company signs a contract for support in Oracle, you are provided a Support Identifier (SI, formerly known as a CSI) that will act as the "key" to unlock service in My Oracle Support. Once a SI is granted, the admin should be the first person to add it. This entails duties, responsibilities and privileges in My Oracle Support.

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