Enterprise Service Automation (ESA) - PSFT (MOSC)

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HR to FS expenses related integration broker

edited Jul 20, 2017 10:36PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered ✓

Hi All,

We are on (HR 9.1 PT 8.51) and (FS 9.2 Image 16 with PT 8.54).

We are having with Integration broker issues for three employees, their manager /supervisor information, reports information is not correctly populated in FS, even though it looks good in HR.

Ex: Mgr A has six employees (B, C,D,E,F and G);

       Mgr A is replaced with H, now only B,D,D,E and F has the new manager  (H) in FS

      where as G is still having the old Mgr A, who already left the company, now the Expense Admin gets the email, and she forwards to Mgr H, every time, employee G creates an ER.

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