Credit Orders

Hi Team,

I am using JDE 9.2 Version. I have created sales order and when I am trying to create the Credit Orders from History, the orders can be seen only when they are Invoiced.

Is it the case that the credit orders can be created from Parent sales order only when the parent order has completed the Invoicing. If the order is at 580 next status the order cannot be seen while creating credit from history.

Please check Attachment for all processing Options.

I  believe that if in the credit memo Tab if the status is 520, then i can view the sales orders even if they are at 520 540 status. Is it mandatory to keep the status of 560 in the credit Order Tab.