Receivables - EBS (MOSC)

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AR Credit Memo did not accounted correctly

edited Sep 28, 2017 11:34AM in Receivables - EBS (MOSC) 4 commentsAnswered

We have two ledgers: BRL Ledger and USD Ledger, and AR Credit Memo is not accounting correctly if the user changes the Transaction Type after the approver rejects the transaction.

If the transaction is in BRL the account used on USD Ledger is wrong.

If the transaction is in USD the account used on BRL Leger is wrong.

to replicate the issue:

Create a Credit Memo using a Transaction Type

Submit for Approval

Approver Rejects the CM

User change the Transaction Type using the same CM

Submit for Approval

Approver approves the CM

Run Create Accounting

The process will account one ledger in the correct account and the other one in an incorrect account

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