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UCM Automatic Update Cycle not running as per cycle

edited Aug 4, 2017 5:00AM in Oracle WebCenter Content (MOSC) 9 commentsAnswered

In our UCM environment, we've noticed the Automatic Update Cycle (AUC) behaving inconsistently. 

 

The task is not running at the default time interval of 5 mins. It sometimes runs every other minute or sometimes doesn't run for an hour. This happens even when the documents keep checking in.

 

This is causing a problem where business are unable to view the documents checked in.

 

Turning on trace didn't give any helpful information. I've also tried deleting the "update" directory and re-starting the UCM managed server but this didn't help either.

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