Oracle Field Service Cloud Connectivity in ICS
hi
We are trying to create a connection in Oracle ICS for Oracle Field Service Cloud.
Below details were user to configure the connection.
API URL https://api.etadirect.com
Instance ID accenture1.test
Security Policy - Basic Authentication
User ID xxxx
Password xxxx
But ICS is throwing an exception -
Unable to test connection "CXCM_OFSC_CONNECTION". [Cause: ICS-10978]
- ICS-10978: Unable to test connection "null".