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Oracle Field Service Cloud Connectivity in ICS

edited Sep 12, 2017 9:06AM in Oracle SOA Suite (MOSC) 2 commentsAnswered

hi

We are trying to create a connection in Oracle ICS for Oracle Field Service Cloud.

Below details were user to configure the connection.

API URL https://api.etadirect.com

Instance ID accenture1.test

Security Policy - Basic Authentication

User ID xxxx

Password xxxx

But ICS is throwing an exception -

Unable to test connection "CXCM_OFSC_CONNECTION". [Cause: ICS-10978]

- ICS-10978: Unable to test connection "null".

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