CNC, DB and Operating System - JDE1 (MOSC)

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Logging in web Blank screen is opening

edited Aug 19, 2017 5:03AM in CNC, DB and Operating System - JDE1 (MOSC) 5 commentsAnswered

Hi,

I am logging in web,nothing is there only white blank screen is loading.Below is the Jas log

JDBCProxy.jdbcProxy(): JDBj database operation failed | UserName : JDE, Environment : JPY920, User Role : *ALL java.lang.NullPointerException

31 Jul 2017 08:48:53,270[SEVERE][SERVICES]LoginEnviroment.isUITypeByUserRole Error Message: <Errors on JAS: >, Error list: :

mError: 346

mSubText:

mAlphaDescriptionTemplate: JAS_MSG346: JAS database failure

mGlossaryTextTemplate:

mErrorLevel: 1

mIdItem: -1

mFileName: null

mLineNumber: 0

31 Jul 2017 08:48:53,301[SEVERE][JDBJ]Requesting a spec in pathcode <PY920> and using serialized objects build for pathcode <PS920>, last updated <Audit: user = JDE, host = jdenpjas01, port = 6017, Timestamp = Sat Jun 10 18:16:16 IST 2017>.

31 Jul 2017 08:48:53,301 [SEVERE] - [com.jdedwards.system.softcoding.SoftCodingHelper]Fail to retrieve role list associated with the user

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