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Campus Mobile Connection Error After Logging In

edited Aug 10, 2017 5:00AM in Campus Solutions - PSFT (MOSC) 1 commentAnswered

Hello,

I'm facing a problem with Campus Mobile lately.

The Login Page is working well. The problem occurs after I'm logged in as you can see in the printscreen below (it's translated to portuguese-br, because we are working in Brazil):

CONNECTION_ERROR_LBL:

Connection Error. Please try again. If the problem persists, please contact your IT helpdesk.

I really don't know what's the problem, because I already configured all the Service Operations as described in "Campus Mobile Implementation Guide" and "Setting Up Campus Mobile" docs.

Can someone help me please?

Sincerely,

Tom

Connection Error. Please try again. If the problem persists, please contact your IT helpdesk.

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