Serial No on SR for current and historical data changes after performing a Modification

In Depot Repair we have the option to ‘change part’, ‘change serial number’ or ‘change part and serial number’ when creating a WIP Job for the repair of an item.

Upon WIP Job completion, the installed base record is then automatically updated with the latest information keeping an audit trail through the history of the item.

In the Service Request if we ‘change part’ or ‘change part and serial number’ on the WIP Job then all historical SR’s, including the current SR the change is occurring against, are not impacted and the original item number that the SR’s were created against correctly remains against these records.